A CARE home in Kelty has been praised for high standards of care and activities following the lifting of COVID restrictions.

The team are Benarty View have recorded an average customer satisfaction index of 93 per cent in a recent survey, above the national average.

Findings from the UK Customer Satisfaction Index (UKCSI) published on January 24 found this figure to be 77.7 per cent.

Residents in the Central Fife centre as well as family and friends were asked to provide feedback and responses to several questions with categories including care, the staff, food and dining, the activities programme, and home cleanliness.

One respondent said: "Communication has been excellent and with Covid still around the safety and well-being of residents has been a high priority."

A another commented: "My mum came from another care home that was closed down. She was previously in her room all the time but Benarty has been getting her out of bed and into the community lounge which has been so much better for her. I can see a marked improvement."

A further noted: "The refurbishment of the home has made a big difference and it is very easy to discuss any concerns with the management."

Of those asked, 100 per cent felt that residents were treated with kindness, dignity and respect, while 98 per cent said that they were satisfied overall with the standard of care in the home.

When asked if the food and beverages offered were of good quality, 93 per cent agreed that they were, with 98 per cent of respondents confirming that they or their relative is happy at Benarty View and 91 per cent satisfied with the variety of activities available.

Karen Bell, the home’s manager, said: "I am so proud of the whole team; the survey results show their dedication to providing such wonderful care.

"We are passionate about helping our residents to enjoy a fulfilling day, every day and ensuring their health and happiness is at the heart of everything we do."

Benarty View Care Home is located in Rowan Lea, Kelty and is part of Four Seasons Health Care Group, it provides residential, nursing, dementia and palliative care.